The couponing features in Splio allows you to import coupons that can then be inserted and attributed to a contact.
Providing you have a list of coupons generated from the POS or elsewhere, you can import them into Splio and use them in your email or SMS campaigns. In emails, you can also automatically generate a barcode using the coupon code.
Coupons have the following properties:
|Coupon||The code of the coupon. They can be the same for all, or unique. Unique coupons will be randomly attributed to the contacts receiving one.|
|Start date||Date at which Splio can start attributing the coupons.|
|End date||Mandatory. Date at which Splio must stop attributing the coupons.|
|Expiration date||Expiration date of the coupon. This attribute can be inserted into your designs.|
Uploading coupons and mapping the columns
Before uploading coupons, make sure you have at least as many coupons as you have contacts to whom you wish to send coupons. If a campaign with coupons is to be sent and there are no coupons available, the campaign will stopped until you upload more coupons.
It is mandatory that your file have an End date. The end date is used to know when Splio must stop attributing coupons to your contacts.
Splio supports CSV files, separated with comas.
Go to DATA > Coupons lists, and click on "New coupons list".
Note: When your coupons are uploaded, it is not possible to edit them. You may visualize your coupons within DATA, but you will not be able to edit, modify or download them. You may, however, upload new coupons to an existing list.
Mapping your columns
When you upload your file, Splio will require that you map your CSV columns.
For the date columns, you must specify in which format you are importing the date, so that it is properly understood by our system.
The end date being mandatory, if you have only one date available in your file, make sure you assign it to "End date". If the expiration date is not set, it will automatically be set to the End date.
Defining a category
The last step is to define a category for your coupons. The category is mandatory as it will be used to insert the coupons in your designs and campaigns.
Example of Birthday coupon category:
Attributing coupons to contacts
You can attribute a coupon to a contact when sending a campaign.
Coupons are assigned randomly to contacts
To insert coupons in a design, you must specify the coupon function and the coupon category. Here is an example for coupons of category "Birthday":
$CouponBirthday$ : this variable will insert the coupon code, from the coupon category
$ExpCouponBirthday$ will display the expiration date.
You can also use barcodes to insert coupon codes.
Follow-up of your coupons
You can follow-up your coupons at any time by going to DATA > Coupons lists, and into your list.
You will find the coupons that are available, and the ones that have been attributed, the contact to which it has been assigned, and from which campaign.
Uploading more coupons
If you ever run out of coupons in one category, you may upload more coupons to it. Make sure that you select the right category before uploading the coupons.
If a campaign was stopped because there were coupons attached to it and the list was empty, it can be restarted when new coupons are uploaded to the category.