Splio allows the shortening of links inserted in the SMS sent to contacts. In this case, the inserted links are shortened and the URL starts with "www.spl.io".
To improve user experience, some customers would like to customize this short link to fit with their branding. For technical reasons it is not possible to implement this type of customization so there is no alternative besides using the URL generated by Splio.
How to shorten the URL in an SMS message?
Splio automatically shortens URLs in the SMS messages. This feature is enabled at the SMS design level.
To do this, insert the URL(s) in the message and click on the "Track" button displayed next to the summary link:
- if the button appears in purple, URL shortening is active
- if the button is transparent, URL shortening is not enabled