To give an aspect more official to the mails, some clients need to customize the profile picture to show the company logo. Into the mailing client, this picture is located next to the sender’s name.
This picture is not hosted by Splio but by mailing services, that’s why this customization must be set into the options of the host concerned (Google, Outlook, Yahoo,..).
Also, this custom will be available only for contacts using the same provider, that’s why this change is complicate to manage in a mail marketing context.
Indeed, as an example, sending one campaign to different provider’s contacts would require to :
- Create a sender mail address for each mailing service (Microsoft, Gmail, Yahoo, etc..)
- Set the profile picture for each mail address
- From Splio, create a email design for each sender
- Sending campaigns with a target for each mailing service (that means create three campaigns for Microsoft, Gmail, Yahoo)
For all of these reasons, this custom is not impossible to set but is constraining in term of time invested.