What is the maximum lenght of a custom field ?
By default a custom field can be up to 255 characters, this size is about twice the size of this line.
Is it possible to increase the maximum size of a custom field ?
We strongly recommend to not change the maximum size of a custom field because this will impact performances. But sometimes this can be done for particular use cases. This change must be approved by technical teams to check firstly the feasibility.
Is there a feature to encrypt data ?
Some users want to identify contacts visiting their web site from a newsletter sent within Splio. To ensure data confidentiality, the contact identification would be made using the email address encrypted and passed as a parameter within a link in the newsletter, so is there a function to encrypt an email address on the fly?
Splio does not yet offer a feature to encrypt data on the fly. However, it is possible to workaround this limitation storing the encrypted value in a custom field and integrating in emails with a custom variable.
How many connections are supported with FTP servers ?
FTP servers allow 10 simultaneous connections, this limit cannot be changed.
Is it possible to synchronize blacklists of the SMTP relay and a Splio universe ?
Splio universe blacklists are separate from the SMTP Relay because usually a user who no longer wants to receive marketing emails may still want to receive transactional emails (example password change emails).
In specific cases, it may be intersting to synchronize all blacklists but is it possible from a technical aspect?
Yes, synchronization of blacklists is possible performing some technical changes. However, this change must be valided through a feasibility study, speak to your Splio contact to assess this change.