In Target > new contact filter > email conditions: "number of emails opened" and "number of clicks in emails", you will find a sub-condition allowing you to retarget contacts who have opened or clicked in your emails on a specific device. The aim of this article is to detail what is included in each device category.
Device category in Target | Description |
Android smartphone | all Android mobile devices, including Samsung |
Android tablet | all Android tablet devices, including Samsung |
Apple | all iPads and iPhones before iOS 15, iPadOS15 and MacOS Monterey, or the latest versions without the option "hide my email" |
apple_uncertain |
Mail app on Apple devices running under iOS15, iPadOS15 or MacOS Monterey or following versions with the option “hide my email”. For more details, please take a look at our dedicated article |
iPad | all iPads before iOS 15, iPadOS15 and MacOS Monterey, or the latest versions without the option "hide my email" |
iPhone | all iPhones before iOS 15, iPadOS15 and MacOS Monterey, or the latest versions without the option "hide my email" |
smartphone | Android smartphones + iPhones + others (Blackberry, Windows phones, Symbian) |
software | Outlook, Outlook Express, Thunderbird, Lotus |
tablet | Android tablets + iPads |
webmail | Hotmail, Yahoo, Gmail, Orange, SFR, Laposte, Free, Netease, QQ, Sina, Sohu |
other | All devices and services not identified in the categories above. |