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  1. Splio - Knowledge Base
  2. Loyalty

Loyalty

In this section, you can find information about how to manage your program, in order to automate points and reward attributions, tier upgrade and downgrade, as well as loyalty animation campaigns.

Getting started

  • Introduction to Loyalty (VIDEO)
  • How can I create a simple program?
  • How can I create a program with several Tiers?

Data

  • Loyalty data
  • How can I create filters using Loyalty data?
  • How can I personalize my designs with loyalty variables?
  • What are the lifecycles of the points and the rewards?

Rules

  • How can I manage refunds?
  • How can I create rules for my program?
  • How can I credit points and grant rewards with a campaign?

Rewards

  • How can I use Rewards?
  • Why was my loyalty reward not granted?

Loyalty Web Kit

  • Introduction to the Loyalty Web Kit
  • Personalize your Loyalty Web Kit
  • How to promote your loyalty program?

Referral

  • What is Splio Referral?
  • Main info
  • The data flow between Splio and the customer
  • Understanding the concept of campaigns
  • How to set up your account
  • Customizing your landing pages
See all 10 articles
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