The WeChat Contacts Menu is where you go to find out more about your WeChat contacts and recipients: from basic data to centralized control over the whole user's journey.
To get to the WeChat Contacts, open the WeChat menu on the menu bar and pick the first option.
Information about users by group
Users in the WeChat Contacts are automatically arranged into groups. You can display just the contacts belonging to a group by clicking on the group name. The illustration below shows the most important groups.
Contacts in the list
You can learn a lot about each contact in the list. With the "Matched contact" column, you can see the name of the contact matched in the database if your users are binded.
The illustration below shows even more information such as touchpoints, achievements that you have configured...
The achievements are setup in the platform and part of the customer's journey. If a contact has one achievement, you can see the name and if they have more than one, you will see a number.
By accessing the contact's data you can see the UnionID and all OpenIDs belonging to the contact.
This screen also displays information that belongs to the user's journey.