When configuring your account in Splio Referral, there are a few tips you should keep in mind.
Parameters > preferences
> languages
When creating a multi-language campaign, make sure you select the needed language flags in parameters > preferences > languages.
You will find four languages available: English, French, Spanish and Italian.
> design
In the design, you have the option to add three types of files (logo, background or favourite icon). Accepted formats are JPG, PNG and GIF while max size is 5 MB.
When entering the colour(s) in the hexadecimal field, you will be able to see the preview in real time.
> configuration
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Amount of your average cart: if you cannot retrieve the value from the POS or e-shop you shall enter an average value, which will be used to display the turnover amount in the dashboard's sections
- Domain and sender: first, you need to enter the sender's name and email, which your customer will see when they receive the offer. Then, you must configure a new domain (DNS, SPF and DKIM) on Mailjet and not Splio.
- Privacy policy (mandatory): we recommend always using the email address of your DPO and copy-pasting your disclaimer in the box.
For Splio marketing automation users only. We have developed a connector (lien vers le chapitre 4 - Nicolas) to synchronize your lists from Splio Referral to Splio.
If you need help, you can talk to your Splio contact.
> custom attributes
Here you shall enter the unique key of your database, which can be either the email address, the phone number or a custom ID (card code). This will be used to ensure that no referrals are duplicated and to match the correct information when logging-in.
Then we need the first name and last name of the your clients to be able to personalize the referral email they will send to their friends from the platform.
